Documentation & Knowledge
Confluence
From $6.70Free planG2 4.1 · 4,233 reviews
Teams that need a structured internal wiki/knowledge base and project documentation, especially organizations already using Atlassian tools like Jira and Jira Service Management.
Quick overview
- Pricing
- Free; paid from $6.70/user/month
- Plans
- Free (up to 10 users, 2GB storage); Standard $6.70/user/month and Premium $13.20/user/month on monthly billing for up to 100 users (per-user rate drops at higher user counts; annual billing also offered); Enterprise via sales.
- G2 rating
- 4.1 / 5.0
- Comparisons
- Featured in 1 comparison
Key features
- Collaborative pages with rich-text editor, comments, and @mentions
- Spaces for team/project knowledge bases with permissions and page restrictions
- Templates for documentation, meeting notes, project plans, and SOPs
- Deep Jira integration (link issues, roadmaps, reports, and status updates in pages)
- Version history, page compare, and audit-friendly change tracking
Pros
- Strong collaboration and documentation workflows with robust versioning
- Excellent integration with Jira and the broader Atlassian ecosystem/Marketplace
- Flexible organization via spaces, page trees, labels, and powerful search
- Granular permissions for spaces and pages suitable for larger teams
Cons
- Can feel complex and cluttered at scale without governance and information architecture
- Performance and navigation can degrade in very large instances with heavy content
- Advanced admin/security features are typically gated behind higher-tier plans
Sarah Chen