Skip to main content
D

Document360

Documentation & Knowledge
★4.7•450 G2 reviews

Teams building customer-facing documentation or internal knowledge bases (SaaS, support, product, and engineering) that want a dedicated, structured documentation platform with strong search, governance, and analytics.

Visit Document360See Full Comparison

Quick Overview

Pricing
From ~$149/project/month
Details
No permanent free plan (free trial available). Pricing is project-based; plans commonly start around ~$149/project/month (varies by plan, add-ons, billing term, and region). Higher tiers add advanced analytics, SSO, custom domains/branding, and enterprise controls.
G2 Rating
4.7 / 5.0
Capterra
4.7 / 5.0
Comparisons
Featured in 1 comparison

Key Features

  • Public and private knowledge bases with granular access control
  • Markdown editor with categories, versioning, and approval workflows
  • Powerful search with tagging, SEO controls, and content reuse
  • Team collaboration: roles/permissions, comments, and audit trails
  • Analytics and insights (article performance, search terms, gaps) plus integrations (e.g., Zendesk/Intercom/Slack)

Pros

  • +Clean authoring and publishing workflow with strong organization (categories, versions, permissions)
  • +Fast, relevant search and good reader experience for public docs
  • +Useful analytics to identify content gaps and improve self-serve support
  • +Integrates well with common support and collaboration tools

Cons

  • −Pricing is project-based and can get expensive as you add projects, users, or advanced add-ons
  • −Customization beyond built-in themes may require extra effort/technical work
  • −Some advanced governance/SSO features are typically reserved for higher tiers

Document360 in Our Comparisons

Documentation & Knowledge18 min read

Notion vs Confluence vs Guru vs Slab vs Document360 - 2025 Honest Review & Comparison

Comparing Notion, Confluence, Guru & more. Honest documentation & knowledge software reviews with pricing, features, pros/cons. Updated Dec 2025.

NotionConfluenceGuruSlab+2 more
J
Jessica Thompson
Updated December 2025