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Team Communication

Microsoft Teams

From $4Free planG2 4.4 · 19,339 reviews

Organizations already using Microsoft 365 that want an all-in-one hub for chat, meetings, and file collaboration with strong admin, security, and compliance controls.

Quick overview

Pricing
Free; paid from $4/user/month (annual)
Plans
Free Microsoft Teams: group meetings up to 60 minutes and 100 participants. Teams Essentials: $4.00/user/month, paid yearly. Microsoft 365 Business Basic: $7.00/user/month and Business Standard: $14.00/user/month, paid yearly (raised from $6 and $12.50 on July 1, 2026). Business Premium: $22/user/month (unchanged). Microsoft also sells Microsoft 365 suites without Teams, so check which version you are buying.
G2 rating
4.4 / 5.0
Comparisons
Featured in 2 comparisons

Key features

  • Chat, channels, and threaded conversations with @mentions and rich formatting
  • Audio/video meetings with screen sharing, recording, live captions, and webinar-style features (plan-dependent)
  • Deep Microsoft 365 integration (Outlook/Exchange calendar, OneDrive/SharePoint file collaboration, Office apps)
  • App integrations and extensibility (Teams apps, connectors, bots, Power Automate workflows)
  • Enterprise security and admin controls (SSO via Microsoft Entra ID (formerly Azure AD), DLP/eDiscovery/retention, compliance and governance features—plan-dependent)

Pros

  • Tight integration with Microsoft 365 (Outlook, SharePoint/OneDrive, Office apps) for streamlined collaboration
  • Robust meeting capabilities for internal and external collaboration (screen share, recording, captions—plan-dependent)
  • Strong enterprise-grade security, identity, and compliance options (plan-dependent)
  • Large ecosystem of integrations and extensibility via Teams apps and automation

Cons

  • Can feel complex or heavy for small teams; feature set varies by license and can be confusing
  • Performance and reliability can vary depending on device, network, and tenant configuration
  • Notification and channel sprawl can become hard to manage without governance and good practices

Microsoft Teams in our comparisons