Microsoft Teams vs Google Chat
Which team communication tool is right for you? Compare features, pricing, and user reviews to make the best choice.
Microsoft Teams
From $4Free plan
G2 4.4 · 19,339 reviewsOrganizations already using Microsoft 365 that want an all-in-one hub for chat, meetings, and file collaboration with strong admin, security, and compliance controls.
vs
Google Chat
From $7
G2 4.6 · 48,204 reviewsTeams already using Google Workspace that want lightweight, secure team chat tightly integrated with Gmail, Drive, Docs, and Google Meet.
Side by side
 Microsoft Teams |  Google Chat | |
|---|---|---|
| Pricing | Free; paid from $4/user/month (annual) | Included with Google Workspace (from $7/user/month, annual) |
| G2 Rating | 4.4 (19,339 reviews) | 4.6 (48,204 reviews) |
| Best For | Organizations already using Microsoft 365 that want an all-in-one hub for chat, meetings, and file collaboration with strong admin, security, and compliance controls. | Teams already using Google Workspace that want lightweight, secure team chat tightly integrated with Gmail, Drive, Docs, and Google Meet. |
Pros and cons
Microsoft Teams
Pros
- Tight integration with Microsoft 365 (Outlook, SharePoint/OneDrive, Office apps) for streamlined collaboration
- Robust meeting capabilities for internal and external collaboration (screen share, recording, captions—plan-dependent)
- Strong enterprise-grade security, identity, and compliance options (plan-dependent)
- Large ecosystem of integrations and extensibility via Teams apps and automation
Cons
- Can feel complex or heavy for small teams; feature set varies by license and can be confusing
- Performance and reliability can vary depending on device, network, and tenant configuration
- Notification and channel sprawl can become hard to manage without governance and good practices
Google Chat
Pros
- Seamless Google Workspace integration (Drive sharing, Calendar/Meet, Gmail notifications)
- Simple UI with strong search and reliable cross-device sync
- Good admin controls and security/compliance options via Workspace editions
- Included with Workspace plans—no separate per-app purchase for most organizations
Cons
- Less robust than Slack/Microsoft Teams for advanced chat workflows and third-party app ecosystem
- Some features depend on Workspace edition and admin configuration (can be confusing across tiers)
- External collaboration and cross-org spaces can be limited by org policies and tenant settings
Sarah Chen