Slack

Name: Slack
Rating: 4.5 (33000 reviews)

Team Communication

Teams that need fast, searchable, channel-based communication with strong integrations and automation—especially cross-functional groups working across many projects and tools.

Visit Slack See Full Comparison

Quick Overview

Pricing: $8.75/user/month
Details: Free tier available; Pro from $8.75/user/month (annual billing); Business+ from $15/user/month (annual billing); Enterprise Grid: custom pricing.
G2 Rating: 4.5 / 5.0
Capterra: 4.7 / 5.0
Comparisons: Featured in 1 comparison

Key Features

Channels for team and project-based communication
Direct messages, group DMs, and huddles (lightweight audio/video)
Workflow Builder for no-code automations and approvals
App integrations (Google Workspace, Microsoft 365, Jira, Salesforce, etc.)
Enterprise security and admin controls (SSO/SAML, SCIM, DLP/eDiscovery on higher tiers)

Pros

+Excellent channel-based organization and message search
+Large integration ecosystem and strong API platform
+Easy to adopt with a polished UX across desktop and mobile
+Automation options (Workflow Builder) reduce repetitive coordination work

Cons

−Costs can add up at scale, especially for larger organizations
−Notification overload and channel sprawl without good governance
−Some advanced security/compliance features require higher-tier plans

Slack in Our Comparisons

Team Communication18 min read

Slack vs Microsoft Teams vs Google Chat vs Zoom Team Chat vs Cisco Webex Suite - 2025 Honest Review & Comparison

Comparing Slack, Microsoft Teams, Google Chat & more. Honest team communication reviews with pricing, features, pros/cons. Updated Dec 2025.

SlackMicrosoft TeamsGoogle ChatZoom Team Chat+2 more

David Park

Updated December 2025