Cisco Webex Suite

Name: Cisco Webex Suite
Rating: 4.3 (4200 reviews)

Team Communication

Mid-market and enterprise teams that want an all-in-one suite for messaging, meetings, and calling with strong security, compliance, and centralized administration—especially organizations already using Cisco infrastructure.

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Quick Overview

Pricing: $25/user/month
Details: Free tier available; paid plans typically range up to about $25/user/month depending on edition and billing term (e.g., Starter/Business/Enterprise offerings and add-ons).
G2 Rating: 4.3 / 5.0
Capterra: 4.4 / 5.0
Comparisons: Featured in 1 comparison

Key Features

Team messaging with spaces, threads, file sharing, and @mentions
Meetings with HD video, screen sharing, recording, and breakout sessions
Cloud calling/VoIP options with PSTN add-ons and enterprise telephony features
AI-powered capabilities (noise removal, transcription/captions, meeting summaries where available)
Enterprise security and admin controls (SSO/SAML, compliance, retention/eDiscovery options)

Pros

+Robust meetings experience with strong audio/video quality and collaboration tools
+Integrated suite (messaging + meetings + calling) reduces tool sprawl
+Enterprise-grade security, compliance, and admin management
+Broad integrations and device/room system support (especially in Cisco environments)

Cons

−Pricing and packaging can be complex (calling/PSTN and advanced features often add cost)
−UI/feature set can feel heavy compared with simpler chat-first tools
−Some advanced capabilities vary by plan, region, or admin configuration

Cisco Webex Suite in Our Comparisons

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