CRM & Sales
Agentforce Sales
From $25Free planG2 4.4 · 25,803 reviews
Sales teams that need a highly configurable CRM with strong reporting, automation, and an extensive ecosystem—especially mid-market to enterprise organizations with complex processes and multiple stakeholders. (Formerly Salesforce Sales Cloud.)
Quick overview
- Pricing
- Free Suite $0; paid from $25/user/month
- Plans
- Now sold as Agentforce Sales. Free Suite $0; Starter Suite $25/user/month (billed monthly or annually); Pro Suite $100 (annual). Core $195, Advanced $395, Max $550 per user/month (annual). Core/Advanced/Max replaced Enterprise, Unlimited and Agentforce 1 on Sep 3, 2026; legacy-edition customers keep current pricing.
- G2 rating
- 4.4 / 5.0
- Comparisons
- Featured in 1 comparison
Key features
- Lead, account, contact, and opportunity management with customizable pipelines
- Sales automation (workflows/approvals), tasks, activities, and reminders
- Forecasting, dashboards, and reporting with real-time pipeline visibility
- Email integration and productivity tools (Gmail/Outlook sync, templates, activity capture options)
- Extensibility via AppExchange, APIs, and deep customization (objects, fields, validation rules)
Pros
- Very flexible data model and customization for complex sales processes
- Powerful reporting, dashboards, and forecasting for pipeline visibility
- Large ecosystem (AppExchange) and strong integrations/APIs
- Scales well across teams, regions, and multiple business units
Cons
- Can be expensive as you move up editions and add-ons (e.g., advanced analytics, CPQ, automation)
- Implementation and ongoing administration often require specialized expertise
- UI and feature breadth can feel complex for small teams or simple sales motions
Marcus Williams