Which crm & sales tool is right for you? Compare features, pricing, and user reviews to make the best choice.
Sales teams that need a highly configurable CRM with strong reporting, automation, and an extensive ecosystem—especially mid-market to enterprise organizations with complex processes and multiple stakeholders.
SMBs and mid-market sales teams that want an easy-to-adopt CRM with built-in calling/email, strong pipeline management, and automation without heavy admin overhead.
| Feature | Salesforce Sales Cloud | Freshsales |
|---|---|---|
| Pricing | $25/user/month | Free - $9/user/month |
| G2 Rating | 4.4 (18,000 reviews) | 4.5 (1,200 reviews) |
| Capterra Rating | 4.4 | 4.5 |
| Best For | Sales teams that need a highly configurable CRM with strong reporting, automation, and an extensive ecosystem—especially mid-market to enterprise organizations with complex processes and multiple stakeholders. | SMBs and mid-market sales teams that want an easy-to-adopt CRM with built-in calling/email, strong pipeline management, and automation without heavy admin overhead. |