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CRM & Sales

Pipedrive vs Salesforce Sales Cloud

Which crm & sales tool is right for you? Compare features, pricing, and user reviews to make the best choice.

P

Pipedrive

4.32,000 reviews

Sales teams at SMBs and growing companies that want an easy-to-adopt, pipeline-first CRM focused on activity-based selling, deal tracking, and lightweight automation without the complexity of enterprise CRMs.

Starting at $14.90/user/month
S

Salesforce Sales Cloud

4.418,000 reviews

Sales teams that need a highly configurable CRM with strong reporting, automation, and an extensive ecosystem—especially mid-market to enterprise organizations with complex processes and multiple stakeholders.

Starting at $25/user/month

Side-by-Side Comparison

FeaturePipedriveSalesforce Sales Cloud
Pricing$14.90/user/month$25/user/month
G2 Rating4.3 (2,000 reviews)4.4 (18,000 reviews)
Capterra Rating4.54.4
Best ForSales teams at SMBs and growing companies that want an easy-to-adopt, pipeline-first CRM focused on activity-based selling, deal tracking, and lightweight automation without the complexity of enterprise CRMs.Sales teams that need a highly configurable CRM with strong reporting, automation, and an extensive ecosystem—especially mid-market to enterprise organizations with complex processes and multiple stakeholders.

Pros & Cons

Pipedrive

Pros

  • + Very intuitive UI and fast onboarding for reps
  • + Strong pipeline visibility and sales activity tracking
  • + Good automation and integrations for the price tier
  • + Flexible customization for pipelines, fields, and reports

Cons

  • No always-free plan; costs can rise with higher tiers and add-ons
  • Marketing automation and service/support features are less robust than all-in-one suites
  • Advanced analytics, permissions, and governance are limited compared with enterprise CRMs

Salesforce Sales Cloud

Pros

  • + Very flexible data model and customization for complex sales processes
  • + Powerful reporting, dashboards, and forecasting for pipeline visibility
  • + Large ecosystem (AppExchange) and strong integrations/APIs
  • + Scales well across teams, regions, and multiple business units

Cons

  • Can be expensive as you move up editions and add-ons (e.g., advanced analytics, CPQ, automation)
  • Implementation and ongoing administration often require specialized expertise
  • UI and feature breadth can feel complex for small teams or simple sales motions