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Team Communication

Microsoft Teams vs Cisco Webex Suite

Which team communication tool is right for you? Compare features, pricing, and user reviews to make the best choice.

M

Microsoft Teams

4.416,000 reviews

Organizations already using Microsoft 365 that want an all-in-one hub for chat, meetings, and file collaboration with strong admin, security, and compliance controls.

Starting at Free - $12.50/user/month
C

Cisco Webex Suite

4.34,200 reviews

Mid-market and enterprise teams that want an all-in-one suite for messaging, meetings, and calling with strong security, compliance, and centralized administration—especially organizations already using Cisco infrastructure.

Starting at $25/user/month

Side-by-Side Comparison

FeatureMicrosoft TeamsCisco Webex Suite
PricingFree - $12.50/user/month$25/user/month
G2 Rating4.4 (16,000 reviews)4.3 (4,200 reviews)
Capterra Rating4.74.4
Best ForOrganizations already using Microsoft 365 that want an all-in-one hub for chat, meetings, and file collaboration with strong admin, security, and compliance controls.Mid-market and enterprise teams that want an all-in-one suite for messaging, meetings, and calling with strong security, compliance, and centralized administration—especially organizations already using Cisco infrastructure.

Pros & Cons

Microsoft Teams

Pros

  • + Tight integration with Microsoft 365 (Outlook, SharePoint/OneDrive, Office apps) for streamlined collaboration
  • + Robust meeting capabilities for internal and external collaboration (screen share, recording, captions—plan-dependent)
  • + Strong enterprise-grade security, identity, and compliance options (plan-dependent)
  • + Large ecosystem of integrations and extensibility via Teams apps and automation

Cons

  • Can feel complex or heavy for small teams; feature set varies by license and can be confusing
  • Performance and reliability can vary depending on device, network, and tenant configuration
  • Notification and channel sprawl can become hard to manage without governance and good practices

Cisco Webex Suite

Pros

  • + Robust meetings experience with strong audio/video quality and collaboration tools
  • + Integrated suite (messaging + meetings + calling) reduces tool sprawl
  • + Enterprise-grade security, compliance, and admin management
  • + Broad integrations and device/room system support (especially in Cisco environments)

Cons

  • Pricing and packaging can be complex (calling/PSTN and advanced features often add cost)
  • UI/feature set can feel heavy compared with simpler chat-first tools
  • Some advanced capabilities vary by plan, region, or admin configuration