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SurveyMonkey

Form & Survey

Teams and individuals who need a mature, easy-to-deploy survey platform for customer feedback, market research, employee engagement, and event/education surveys, with strong templates and reporting.

Quick Overview

Pricing
~$25/user/month
Details
Free tier available; paid plans typically start around ~$25/user/month (individual). Team/Business tiers are higher and vary by seat count and billing term.
G2 Rating
4.0 / 5.0
Capterra
4.0 / 5.0
Comparisons
Featured in 1 comparison

Key Features

  • Survey builder with templates and question logic (skip/display logic)
  • Multiple distribution channels (email invites, web links, embeds, social sharing)
  • Analytics and reporting dashboards with exports (CSV/XLS/PDF) and charts
  • Collaboration features for teams (shared surveys, comments, permissions)
  • Integrations and automation (e.g., CRM/marketing tools, webhooks/Zapier) and API access on higher tiers

Pros

  • +Very easy to create and launch surveys quickly using templates
  • +Robust logic and question types for more advanced survey flows
  • +Solid reporting/visualization and export options for stakeholders
  • +Broad ecosystem of integrations and enterprise-ready options on higher plans

Cons

  • Pricing can increase quickly as you move to team/advanced features and higher response limits
  • Some key capabilities (advanced logic, branding controls, integrations/API) are gated behind higher tiers
  • Customization of design and complex reporting can feel limited compared with specialized research platforms

SurveyMonkey in Our Comparisons