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Microsoft Bookings

Scheduling & Booking
★4.3•1,800 G2 reviews

Microsoft 365-centric small and mid-sized businesses and internal teams that want simple, reliable appointment scheduling tied directly to Outlook/Exchange calendars (e.g., professional services, IT/helpdesk, HR, education, healthcare admin, and customer-facing appointment teams).

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Quick Overview

Pricing
~$6/user/month (via Microsoft 365 Business Basic)
Details
Included with Microsoft 365 business subscriptions (commonly Business Basic ~ $6/user/month, Business Standard ~ $12.50/user/month, Business Premium ~ $22/user/month; standalone plan not typically sold separately).
G2 Rating
4.3 / 5.0
Capterra
4.0 / 5.0
Comparisons
Featured in 1 comparison

Key Features

  • Self-service booking page with customizable services, staff, availability, and policies
  • Microsoft 365/Outlook calendar integration with automatic confirmations and reminders
  • Team scheduling with staff assignment, buffers, time-off, and capacity controls
  • Microsoft Teams meeting support for virtual appointments
  • Customer data capture (intake fields), email notifications, and basic reporting/management

Pros

  • +Included with many Microsoft 365 business plans, reducing incremental software cost
  • +Tight Outlook/Exchange integration helps prevent double-booking and keeps calendars in sync
  • +Easy to deploy for teams already using Microsoft 365 and Teams
  • +Good fit for internal and external appointment scenarios with straightforward configuration

Cons

  • −Limited advanced customization and workflow automation compared to dedicated scheduling platforms
  • −Payments, marketing, and deep CRM integrations are less robust than specialist tools
  • −Branding and booking-page flexibility can feel constrained for customer-facing use cases

Microsoft Bookings in Our Comparisons

Scheduling & Booking18 min read

Calendly vs Acuity Scheduling vs Doodle vs YouCanBook.me vs Microsoft Bookings - 2025 Honest Review & Comparison

Comparing Calendly, Acuity Scheduling, Doodle & more. Honest scheduling & booking reviews with pricing, features, pros/cons. Updated Dec 2025.

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Marcus Williams
Updated December 2025