Scheduling & Booking
Microsoft Bookings
From $7G2 3.8 · 37 reviews
Microsoft 365-centric small and mid-sized businesses and internal teams that want simple, reliable appointment scheduling tied directly to Outlook/Exchange calendars (e.g., professional services, IT/helpdesk, HR, education, healthcare admin, and customer-facing appointment teams).
Quick overview
- Pricing
- From $7/user/month (via Microsoft 365 Business Basic)
- Plans
- Not sold standalone; included with Microsoft 365 business plans. US list prices from July 1, 2026 (annual commitment, with Teams): Business Basic $7/user/month (was $6), Business Standard $14 (was $12.50), Business Premium $22 (unchanged). Existing customers move to new prices at renewal.
- G2 rating
- 3.8 / 5.0
- Comparisons
- Featured in 1 comparison
Key features
- Self-service booking page with customizable services, staff, availability, and policies
- Microsoft 365/Outlook calendar integration with automatic confirmations and reminders
- Team scheduling with staff assignment, buffers, time-off, and capacity controls
- Microsoft Teams meeting support for virtual appointments
- Customer data capture (intake fields), email notifications, and basic reporting/management
Pros
- Included with many Microsoft 365 business plans, reducing incremental software cost
- Tight Outlook/Exchange integration helps prevent double-booking and keeps calendars in sync
- Easy to deploy for teams already using Microsoft 365 and Teams
- Good fit for internal and external appointment scenarios with straightforward configuration
Cons
- Limited advanced customization and workflow automation compared to dedicated scheduling platforms
- Payments, marketing, and deep CRM integrations are less robust than specialist tools
- Branding and booking-page flexibility can feel constrained for customer-facing use cases
Sarah Chen