Jira

Name: Jira
Rating: 4.3 (23000 reviews)

Project Management

Teams that need configurable issue tracking and agile project management across software development, IT, and cross-functional business projects—especially organizations already using Atlassian tools.

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Quick Overview

Pricing: $8.15/user/month
Details: Free tier available; Standard $8.15/user/month (monthly); Premium and Enterprise plans available (pricing varies by billing term and user count).
G2 Rating: 4.3 / 5.0
Capterra: 4.4 / 5.0
Comparisons: Featured in 1 comparison

Key Features

Customizable workflows, issue types, fields, and screens
Agile boards (Scrum and Kanban) with backlog, sprints, and swimlanes
Roadmaps and planning (timeline views, dependencies, releases)
Automation rules (no/low-code) for triage, notifications, and transitions
Reporting and dashboards (burndown, velocity, cumulative flow, custom gadgets)

Pros

+Highly configurable workflows and permissions for complex processes
+Strong agile tooling and reporting for Scrum/Kanban teams
+Large ecosystem of integrations and Marketplace apps
+Scales from small teams to enterprise with advanced admin controls

Cons

−Can feel complex to set up and administer without experienced admins
−Costs can rise with Premium/Enterprise tiers and Marketplace add-ons
−Performance and usability can vary depending on instance size and configuration

Jira in Our Comparisons

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