Zoom vs Microsoft Teams
Which video conferencing tool is right for you? Compare features, pricing, and user reviews to make the best choice.
Zoom
From $14.16Free plan
G2 4.5 · 56,603 reviewsTeams and organizations needing reliable video conferencing for internal meetings, customer calls, and webinars, with broad device support and strong integration options.
vs
Microsoft Teams
From $4Free plan
G2 4.4 · 19,339 reviewsOrganizations already using Microsoft 365 that want an all-in-one hub for meetings, chat, calling, and collaboration with centralized IT administration and compliance controls.
Side by side
 Zoom |  Microsoft Teams | |
|---|---|---|
| Pricing | Free; paid from $14.16/user/month (annual) | Free; paid from $4/user/month (annual) |
| G2 Rating | 4.5 (56,603 reviews) | 4.4 (19,339 reviews) |
| Best For | Teams and organizations needing reliable video conferencing for internal meetings, customer calls, and webinars, with broad device support and strong integration options. | Organizations already using Microsoft 365 that want an all-in-one hub for meetings, chat, calling, and collaboration with centralized IT administration and compliance controls. |
Pros and cons
Zoom
Pros
- Generally stable call quality and performance across devices and networks
- Easy to join meetings and widely adopted by external participants
- Strong host controls (waiting room, passcodes, breakout rooms, roles)
- Large ecosystem of integrations and add-ons (webinars, phone, rooms)
Cons
- Advanced capabilities (cloud recording, webinars, large meetings) often require higher tiers or add-ons
- Admin/security configuration can be complex at scale
- Costs can increase quickly when bundling multiple Zoom products or add-ons
Microsoft Teams
Pros
- Deep integration with Microsoft 365 (Outlook, OneDrive/SharePoint, Office apps)
- Strong collaboration features beyond video (channels, files, apps, workflows)
- Scales well for larger organizations with robust admin, security, and compliance options
- Works across desktop, web, and mobile with broad device support
Cons
- Can feel complex or heavy for small teams that only need simple video meetings
- Feature availability varies by plan/tenant configuration, which can complicate licensing decisions
- Performance and meeting experience can depend on device resources and network conditions
Sarah Chen