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E-commerce

Shopify vs Salesforce Commerce Cloud

Which e-commerce tool is right for you? Compare features, pricing, and user reviews to make the best choice.

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Shopify

4.44,500 reviews

Small to mid-sized businesses and fast-growing DTC brands that want an all-in-one hosted e-commerce platform with strong app integrations, omnichannel selling, and scalable operations (including enterprise via Shopify Plus).

Starting at From $39/month
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Salesforce Commerce Cloud

4.22,400 reviews

Mid-market to enterprise retailers and brands that need a scalable, global commerce platform with deep Salesforce ecosystem integration, advanced merchandising/personalization, and support for complex catalogs, promotions, and multi-site operations.

Starting at Custom pricing

Side-by-Side Comparison

FeatureShopifySalesforce Commerce Cloud
PricingFrom $39/monthCustom pricing
G2 Rating4.4 (4,500 reviews)4.2 (2,400 reviews)
Capterra Rating4.54.3
Best ForSmall to mid-sized businesses and fast-growing DTC brands that want an all-in-one hosted e-commerce platform with strong app integrations, omnichannel selling, and scalable operations (including enterprise via Shopify Plus).Mid-market to enterprise retailers and brands that need a scalable, global commerce platform with deep Salesforce ecosystem integration, advanced merchandising/personalization, and support for complex catalogs, promotions, and multi-site operations.

Pros & Cons

Shopify

Pros

  • + Fast to launch and easy to manage without a developer
  • + Large ecosystem of apps, themes, and agency partners
  • + Reliable hosting, security, and performance at scale
  • + Strong omnichannel capabilities (online + POS + social/marketplaces)

Cons

  • Costs can rise with apps, premium themes, and higher-tier plans
  • Transaction fees may apply when using external payment gateways
  • Deep customization can require Liquid/dev work and may be constrained vs fully custom stacks

Salesforce Commerce Cloud

Pros

  • + Strong scalability and reliability for high-traffic, enterprise commerce
  • + Robust merchandising, promotions, and personalization capabilities
  • + Tight integration potential with Salesforce CRM, Service, Marketing, and Data Cloud ecosystem
  • + Large partner ecosystem and implementation support for complex programs

Cons

  • Custom pricing and implementation can be expensive and difficult to estimate upfront
  • Requires specialized expertise; development and administration can be complex
  • Some advanced capabilities may require additional Salesforce products or third-party services