Which crm & sales tool is right for you? Compare features, pricing, and user reviews to make the best choice.
Sales teams that need a highly configurable CRM with strong reporting, automation, and an extensive ecosystem—especially mid-market to enterprise organizations with complex processes and multiple stakeholders.
SMBs and mid-market teams that want a customizable, automation-friendly CRM with strong value pricing and a broad ecosystem (Zoho apps + third-party integrations) for sales pipeline management, reporting, and multi-channel outreach.
| Feature | Salesforce Sales Cloud | Zoho CRM |
|---|---|---|
| Pricing | $25/user/month | $14/user/month |
| G2 Rating | 4.4 (18,000 reviews) | 4.1 (2,800 reviews) |
| Capterra Rating | 4.4 | 4.3 |
| Best For | Sales teams that need a highly configurable CRM with strong reporting, automation, and an extensive ecosystem—especially mid-market to enterprise organizations with complex processes and multiple stakeholders. | SMBs and mid-market teams that want a customizable, automation-friendly CRM with strong value pricing and a broad ecosystem (Zoho apps + third-party integrations) for sales pipeline management, reporting, and multi-channel outreach. |