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Form & Survey

Jotform vs Microsoft Forms

Which form & survey tool is right for you? Compare features, pricing, and user reviews to make the best choice.

J

Jotform

4.0100 reviews

Teams and individuals who need fast, no-code form and survey creation with strong integrations, payment collection, and workflow/approval capabilities for lead capture, registrations, internal requests, and data collection.

Starting at $34/month (per user/seat not required)
M

Microsoft Forms

4.0100 reviews

Teams and organizations already using Microsoft 365 that need quick internal surveys, event registrations, feedback forms, and lightweight quizzes—especially when results should flow into Excel/Teams workflows.

Starting at ~$6/user/month

Side-by-Side Comparison

FeatureJotformMicrosoft Forms
Pricing$34/month (per user/seat not required)~$6/user/month
G2 Rating4.0 (100 reviews)4.0 (100 reviews)
Capterra Rating4.04.0
Best ForTeams and individuals who need fast, no-code form and survey creation with strong integrations, payment collection, and workflow/approval capabilities for lead capture, registrations, internal requests, and data collection.Teams and organizations already using Microsoft 365 that need quick internal surveys, event registrations, feedback forms, and lightweight quizzes—especially when results should flow into Excel/Teams workflows.

Pros & Cons

Jotform

Pros

  • + Very quick to build and publish forms with many templates
  • + Broad integration ecosystem plus API/webhooks for custom workflows
  • + Supports payments, file uploads, and e-signatures in one tool
  • + Good data handling options (exports, tables, notifications, routing)

Cons

  • Pricing is limit-based (submissions/storage/forms), which can get expensive at scale
  • Advanced customization/branding and complex logic can require higher tiers
  • Some users may find the admin/settings surface area complex as needs grow

Microsoft Forms

Pros

  • + Included with many Microsoft 365 plans, reducing incremental cost
  • + Very easy to create and distribute forms via link, QR code, email, or Teams
  • + Strong Excel export and Microsoft ecosystem integrations
  • + Simple analytics dashboards for quick insights without extra tools

Cons

  • Limited advanced survey logic and research-grade features compared with dedicated survey platforms
  • Branding and design customization are relatively basic
  • Public review coverage/ratings may be inconsistent across third-party marketplaces