Zoom vs Webex Meetings
Which video conferencing tool is right for you? Compare features, pricing, and user reviews to make the best choice.
Zoom
From $14.16Free plan
G2 4.5 · 56,603 reviewsTeams and organizations needing reliable video conferencing for internal meetings, customer calls, and webinars, with broad device support and strong integration options.
vs
Webex Meetings
From $12Free plan
G2 4.2 · 18,927 reviewsTeams and enterprises that need secure, reliable video conferencing with strong admin controls, compliance options, and tight integration with Cisco collaboration devices and enterprise IT environments.
Side by side
 Zoom |  Webex Meetings | |
|---|---|---|
| Pricing | Free; paid from $14.16/user/month (annual) | Free; Meet from $12/user/month (annual) |
| G2 Rating | 4.5 (56,603 reviews) | 4.2 (18,927 reviews) |
| Best For | Teams and organizations needing reliable video conferencing for internal meetings, customer calls, and webinars, with broad device support and strong integration options. | Teams and enterprises that need secure, reliable video conferencing with strong admin controls, compliance options, and tight integration with Cisco collaboration devices and enterprise IT environments. |
Pros and cons
Zoom
Pros
- Generally stable call quality and performance across devices and networks
- Easy to join meetings and widely adopted by external participants
- Strong host controls (waiting room, passcodes, breakout rooms, roles)
- Large ecosystem of integrations and add-ons (webinars, phone, rooms)
Cons
- Advanced capabilities (cloud recording, webinars, large meetings) often require higher tiers or add-ons
- Admin/security configuration can be complex at scale
- Costs can increase quickly when bundling multiple Zoom products or add-ons
Webex Meetings
Pros
- Strong security, compliance, and administrative controls for enterprise deployments
- Reliable meeting performance with robust host moderation features
- Good interoperability with Cisco room/desk devices and enterprise telephony setups
- Rich collaboration features (recording, transcription/captions, breakout sessions) for structured meetings
Cons
- Feature availability can vary by plan, region, and licensing bundle, making pricing/packaging harder to compare
- UI and settings can feel complex for casual users compared with simpler meeting tools
- Some advanced capabilities (AI features, large meetings, advanced admin/compliance) may require higher-tier plans or add-ons
Sarah Chen