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Team Communication

Google Chat vs Zoom Team Chat

Which team communication tool is right for you? Compare features, pricing, and user reviews to make the best choice.

G

Google Chat

4.42,500 reviews

Teams already using Google Workspace that want lightweight, secure team chat tightly integrated with Gmail, Drive, Docs, and Google Meet.

Starting at Included with Google Workspace (from ~$6/user/month)
Z

Zoom Team Chat

4.51,200 reviews

Teams already using Zoom Workplace that want integrated chat + meetings in one app, especially hybrid organizations that need persistent channels, quick meeting escalation, and centralized administration.

Starting at $15.99/user/month

Side-by-Side Comparison

FeatureGoogle ChatZoom Team Chat
PricingIncluded with Google Workspace (from ~$6/user/month)$15.99/user/month
G2 Rating4.4 (2,500 reviews)4.5 (1,200 reviews)
Capterra Rating4.04.0
Best ForTeams already using Google Workspace that want lightweight, secure team chat tightly integrated with Gmail, Drive, Docs, and Google Meet.Teams already using Zoom Workplace that want integrated chat + meetings in one app, especially hybrid organizations that need persistent channels, quick meeting escalation, and centralized administration.

Pros & Cons

Google Chat

Pros

  • + Seamless Google Workspace integration (Drive sharing, Calendar/Meet, Gmail notifications)
  • + Simple UI with strong search and reliable cross-device sync
  • + Good admin controls and security/compliance options via Workspace editions
  • + Included with Workspace plans—no separate per-app purchase for most organizations

Cons

  • Less robust than Slack/Microsoft Teams for advanced chat workflows and third-party app ecosystem
  • Some features depend on Workspace edition and admin configuration (can be confusing across tiers)
  • External collaboration and cross-org spaces can be limited by org policies and tenant settings

Zoom Team Chat

Pros

  • + Tight integration with Zoom Meetings for seamless escalation from chat to video
  • + Clean, familiar Zoom app experience across desktop and mobile
  • + Good channel-based collaboration with threads and searchable history
  • + Strong admin/security options for organizations standardizing on Zoom

Cons

  • Best value typically requires adopting the broader Zoom Workplace bundle rather than chat alone
  • Some advanced compliance/administration capabilities depend on higher-tier plans
  • May be less feature-rich than dedicated chat-first platforms for complex workflows and app ecosystems