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Marketing Automation

ActiveCampaign vs Klaviyo

Which marketing automation tool is right for you? Compare features, pricing, and user reviews to make the best choice.

A

ActiveCampaign

4.611,000 reviews

Small to mid-sized businesses and ecommerce brands that want powerful, flexible marketing automation (email-first) with strong segmentation and workflow capabilities, and optionally a built-in CRM for sales follow-up.

Starting at From ~$15/month (Lite) for 1 user (billed monthly; pricing scales by contacts)
K

Klaviyo

4.0100 reviews

Ecommerce and DTC brands that want data-driven email/SMS automation, strong segmentation, and revenue attribution—especially teams on Shopify or other major ecommerce platforms.

Starting at $20/month (starts; scales by contacts)

Side-by-Side Comparison

FeatureActiveCampaignKlaviyo
PricingFrom ~$15/month (Lite) for 1 user (billed monthly; pricing scales by contacts)$20/month (starts; scales by contacts)
G2 Rating4.6 (11,000 reviews)4.0 (100 reviews)
Capterra Rating4.64.0
Best ForSmall to mid-sized businesses and ecommerce brands that want powerful, flexible marketing automation (email-first) with strong segmentation and workflow capabilities, and optionally a built-in CRM for sales follow-up.Ecommerce and DTC brands that want data-driven email/SMS automation, strong segmentation, and revenue attribution—especially teams on Shopify or other major ecommerce platforms.

Pros & Cons

ActiveCampaign

Pros

  • + Very capable automation and segmentation for the price compared with many enterprise tools
  • + Large integration ecosystem and solid API/webhooks for connecting data and events
  • + Good balance of email marketing + automation + (optional) CRM in one platform
  • + Mature feature set for lifecycle marketing (nurture, onboarding, win-back, lead scoring on higher tiers)

Cons

  • Pricing scales with contact count and can rise quickly as lists grow or advanced tiers are needed
  • Learning curve for building and maintaining complex automations and data hygiene
  • Some advanced features (attribution, predictive, SSO, dedicated support) are gated behind higher tiers

Klaviyo

Pros

  • + Best-in-class ecommerce data model and segmentation for highly targeted messaging
  • + Powerful automation flows with flexible triggers, filters, and conditional splits
  • + Strong integration ecosystem for ecommerce, reviews/loyalty, and data tools
  • + Clear revenue-focused reporting and experimentation (A/B testing) for optimization

Cons

  • Costs can rise quickly as contact lists grow (pricing scales by contacts/usage)
  • Learning curve for advanced segmentation, deliverability, and flow optimization
  • SMS pricing/management adds complexity and can increase total spend